Core Services
System Administration
- Operate and maintain system and network infrastructure.
- Install, configure, and maintain file servers, network operating systems, routers, hubs, switches, and other systems related components.
- Create batch administration scripts when necessary to improve systems operations.
- Conduct daily systems backup and maintain backup logs.
- Review and analyze requests for network access and connectivity.
- Maintain intranet and Internet access as required.
- Assist in developing security policies, including firewall and virus protection as required.
- Provide management for all server platforms.
- Provide network management for all network infrastructure and devices.
Virtual Network Environment
- Satellite simulation and emulation
- Pre-Production validation services
- Risk Mitigation for executive management
- Capacity planning
- Vendor solution verification
- End user experience assurance
Help Desk Services
- 24x7 Help Desk Support with experienced and certified Systems Engineers.
- Employee training on computers and application software.
- Monitor user activities and provide system support as needed.
- Analyze, troubleshoot, and resolve user systems and peripheral problems.
- Maintain reports of trouble calls and resolutions.
- Evaluate, test and support hardware and software acquisitions.
- Maintain equipment status, maintenance and repair records.
- Coordinate equipment repairs.
Software Development
- Complete customized developed application
- Relational database design
- Software Maintenance
- Embedded Software Design and Development
- Automation and scripting
- Client/Server development
- Application testing and Quality Assurance
- Business Intelligence Visibility and Reporting (Crystal Reports, Web-based, Excel, Business Objects)
Network Engineering, Telecommunications, and Monitoring
- Design, configuration, and implementation of LAN/WAN
- Infrastructures, including Ethernet, FDDI, Gigabit Ethernet, ATM, SONET VPN, DSL, Frame Relay, T-1, T-3, OC-n and wireless technologies.
- Requirement assessments, design, and implementation of wireless access systems, including Cisco Access Points and Catalyst Switches.
- Surveillance Monitoring IP Based Solutions
- Single point of contact to assure the success of enterprise networking projects.
Storage Area Network (SAN)
- Near Real-Time Data Storage
- Incremental Backup
- Archiving Services
- Recovery Services
- Recovery Speed
- Privacy and Security in the Transport of Sensitive
- Regulatory Compliance
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